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Home/Move-Out Guide

Move-Out Guide

Thank you for calling CDA home. Here's everything you need for a smooth departure, with your deposit intact.

In this guide

Giving Your Move-Out Notice

Written notice, 4 weeks (28 days) in advance, whether you're ending a fixed term or you're on month-to-month.

Staying in the CDA family?

If you're leaving because of location or lifestyle, we have properties across Sydney and beyond. Tell us what you're after before you finalise your move-out and we'll try to find you a room. And if there's anything about your stay you'd like to share, good or bad, we'd love to hear it.

The agreement doesn't simply end on its end date

You must always give written notice. In most cases the notice period is 4 weeks (28 days); check your Occupancy Agreement, which always takes precedence.

Notice Date Calculator

Enter the day you plan to move out and the day you'll send your notice to CDA. We'll check whether that gives the required 28 days, and if it doesn't, estimate the extra rent payable.

How to submit your notice

One submission is enough, so don't send both

The preferred method is the Move-Out Form; email is the alternative. Notices via WhatsApp, phone or in person are not accepted.

1
Preferred: the Move-Out Form

Open the Move-Out Form ↗. It is the fastest and most reliable way to send your notice.

2
Alternative: email hello@cdacoliving.com

State a clear, specific move-out date. This becomes your official move-out date.

3
Wait for your confirmation

You'll receive a move-out confirmation with departure expectations and financial details closer to the date. Keep it, because it is your official record.

What happens after you give notice

Day 0, notice sent
Your 28-day notice period begins from the date CDA receives your form or email.
Shortly after, the relocation option
Considering staying with CDA in another room or property? Our team will reach out to explore options.
The last 25 days, room viewings
Our sales team will conduct viewings of your room to find the next resident. Viewings may take place during the 25 days before your move-out. You'll be given notice beforehand, and we ask you to keep the room accessible and reasonably tidy.
Final week
You'll receive your final rent calculation (invoice) and all departure expectations.
Move-out day
Deep-clean and vacate by 4:00 PM. Take photos and email them with your bank details to hello@cdacoliving.com.
Days 1 to 3, room inspection
Our team completes a condition report and emails you a copy. Any proposed deductions come with a full breakdown before anything is withheld.
Within 14 days
Your security deposit is refunded (less any applicable deductions) to your nominated Australian bank account. Over the 15 December to 14 January shutdown, see the note below.
Christmas/New Year shutdown: 15 December – 14 January

We run on a skeleton staff over this period and in-person inspections aren't scheduled. You can still move out. If your plans are flexible, we recommend moving out outside this window; if they aren't, tell us early and we'll bring your inspection forward and keep your deposit moving.

Ending Your Agreement Early

Two situations where fees apply. Work out which one is yours.

Scenario 1: fixed term, leaving before the end date

Leaving before your agreement's end date incurs a break fee. That's separate from your notice: you still have to give four weeks' written notice and keep paying the occupancy fee through the notice period. If you leave early and give short notice, you are charged the greater of the two, never both added together.

The fee gets smaller the further through your term you are

Your Occupancy Agreement sets a sliding scale, so leaving near the end of your term costs far less than leaving at the start. We only charge what your agreement provides for, and never more than our actual loss. If the room is re-let sooner, you pay less.

Occupancy Agreement (room in a shared house):

Portion of agreement elapsedBreak fee
Less than 25%2 weeks' occupancy fee
25% – 50%1.5 weeks' occupancy fee
50% – 75%1 week's occupancy fee
75% or moreHalf a week's occupancy fee

Residential Tenancy Agreement (studio or whole house). The break fee follows the NSW sliding scale:

Portion of lease elapsedBreak fee
Less than 25%4 weeks' rent
25% – 50%3 weeks' rent
50% – 75%2 weeks' rent
75% or more1 week's rent

Break Fee Estimator

This is the break fee only. If you also gave short notice, the greater of the two is what you're charged, settled against your deposit; unpaid rent and damage are separate. Estimate only; your final invoice and signed agreement prevail.

Avoiding the break fee: finding a replacement

  • The replacement signs their own agreement with CDA
  • They are approved by CDA as a suitable occupant
  • They are not a current or former CDA resident

Even with a replacement: you must still give 4 weeks' written notice, submit the replacement's details for approval before departing, and keep paying the occupancy fee until they move in.

Scenario 2: leaving without giving the required notice

Rent stays payable for the full notice period

Whether fixed-term or month-to-month, leaving without proper written notice means you owe rent for the full notice period, or until a new resident moves in, whichever comes first. Vacating early doesn't release you.

Breaking the term AND skipping notice?

You're charged the greater of the two: the break fee, or the occupancy fee for the unexpired portion of the notice period (or until a new occupant moves in, whichever is earlier). It's settled against your security deposit. Anything else you owe, meaning unpaid rent, damage or cleaning, is separate and charged on top.

Your Last Day & Rent

Checkout is 4:00 PM. Rent is charged up to and including your move-out date.

Staying past 4:00 PM needs pre-approval + extra charge

Contact CDA in advance to check availability, because the room may already be promised to the next resident. If approved, each additional day is charged at your daily rent rate.

Daily Rate Calculator

On move-out day, step by step

1
Complete the deep clean

See the Deep Clean Checklist tab, and give yourself time. The day before is about right.

2
Take detailed photos

Every corner, surfaces, bathroom, kitchenette. This protects you in any dispute.

3
Return your keys

Occupancy Agreement: leave the keys on the bedside table, bedroom door closed but unlocked. Residential Tenancy Agreement: return the keys to CDA's mailbox. You'll get the instructions by email, and you need to send photo evidence of the key return.

4
Email photos + bank details

Send your move-out photos and Australian bank account details to hello@cdacoliving.com so your deposit can be processed.

Deep Cleaning Checklist

A deep clean, not a quick tidy. Every item on this list is inspected. If the room isn't left to standard, the cost of the clean comes out of your deposit and we send you the invoice. Progress saves on this device.

What "deep clean" means at CDA

Common charge reasons: dusty wardrobe tops, under-bed not vacuumed, stained mattresses, surfaces only superficially wiped. Every surface has to be clean: top, bottom, inside, outside and underneath.

What you'll need

Antibacterial spray · glass cleaner · toilet cleaner · floor cleaner · vacuum · mop & bucket · paper towels · disinfectant wipes · sugar soap (wall marks) · gloves

0 of 0 done
Bedroom, every surface, top to bottom
  • Empty ALL rubbish, including every drawer, every corner and under the bed
  • Vacuum and mop the floor, including under the bed and the furniture
  • Wipe the TOP of the wardrobe. It gets inspected, and it has to be dust-free
  • Wipe inside AND outside all wardrobe doors, shelves and rails
  • Wipe the desk surface, drawers (inside and out) and legs
  • Wipe the chair seat, backrest and legs
  • Wipe the bed frame: headboard, side rails, footboard
  • Clean underneath the bed, vacuuming or mopping the full area
  • Wipe the bedside table: surface, drawer, legs
  • Clean the window glass inside, with no smears or fingerprints
  • Wipe the window sill and frame, dust and cobwebs included
  • Wipe all skirting boards
  • Clean the mirrors with glass cleaner, streak-free
  • Replace burnt-out light bulbs
  • Clean the walls, with sugar soap on stains, marks or scuffs
Mattress standards, a frequent source of charges

The mattress was delivered clean and must be returned that way. Remove the protector and inspect surface, sides and seams. Staining means the mattress is replaced at $300. A CDA-provided protector must be returned freshly laundered or replaced ($50).

Mattress & linen
  • Remove your sheets, pillows and personal mattress protector
  • CDA protector: leave it freshly laundered, or replace it
  • Inspect the mattress for stains or damage, and report anything pre-existing
  • Remove all your coat hangers
  • Remove every personal item. Nothing left behind
  • Return moved furniture to its original position
Common areas
  • Remove all your food from fridge, freezer and cupboards
  • Remove toiletries and personal items from the bathroom
  • Clear personal items from the living room and shared spaces
Ensuite (if applicable)
  • Scrub inside/outside the toilet bowl and under the rim
  • Wipe toilet seat, lid, cistern and base
  • Scrub the sink, getting rid of scum, toothpaste and hair
  • Clean tap and drain area
  • Clean the mirror, streak-free
  • Scrub the shower floor, soap scum and mould gone
  • Clean the shower screen, with no water marks or residue
  • Wipe shower walls and grout lines
Kitchenette (if applicable)
  • Empty the fridge and freezer, and wipe every internal surface
  • Empty the pantry, and wipe the shelves inside and out
  • Scrub the sink, with no food particles or residue in the drain
  • Clean the bench tops and tiled walls, with no oil, grease, dust or hair
  • Clean the electric cooktop, with no grease or burnt residue
  • Clean microwave inside and out
  • Clean the kettle inside and out
Final steps on move-out day
  • Fix any damage you caused, or report it through the Maintenance Form before the inspection
  • Return keys: Occupancy Agreement → bedside table · Residential Tenancy Agreement → CDA's mailbox (instructions by email; send photo evidence)
  • Close the bedroom door and leave it unlocked (Occupancy Agreement)
  • Take detailed photos: floor, walls, wardrobe top, bathroom, under bed
  • Email photos + your Australian bank details to hello@cdacoliving.com
Don't leave items behind, don't take CDA items

Please take everything with you. Anything of value we'll set aside and contact you about. Rubbish is thrown out, and the removal fee, around $150, covers clearing it. Items that came with the room stay with the room; if they're missing we charge the replacement cost.

Security Deposit Return

Refunded within 14 days of your move-out. Here's how to get all of it back.

Move-out day
Keys left, room clean, photos and bank details sent.
Leaving Australia?
Don't close your Australian bank account the week you fly out. If you have to, nominate a trusted person's Australian account in writing. Refunds to an international account are possible, but CDA doesn't cover the extra transfer fees.
Days 1 to 3
Room inspection and condition report. You receive a copy, and any proposed deduction comes with a full breakdown.
Within 14 days (maximum)
Deposit refunded to your Australian bank account. Over the 15 December – 14 January shutdown this can take longer.

What can be deducted

  • Cleaning if the room isn't left in acceptable condition ($100)
  • Repairs for damage you caused (beyond fair wear and tear)
  • Unpaid rent or outstanding charges
  • Replacing locks or security devices altered without consent ($150)
  • Removal fee for belongings left behind ($150)
  • Break fee if you departed before your agreement end date
Charges are cost recovery, not penalties

Standard charges reflect what CDA actually pays suppliers and contractors. You may request the supporting invoice or receipt for any charge after departure.

How to protect your full deposit

Give proper notice on time

4 weeks' written notice avoids extra rent liability.

Clean thoroughly

Follow the full checklist and avoid the $100 fee.

Fix damage you caused

Repair minor damage before your inspection.

Return all keys

Lost key = $70; call-outs and lock changes cost more.

Take photos on the day

Photographic evidence protects you in any dispute.

Pay rent through your move-out date

The deposit can never be your last rent payment.

Follow-ups & disputes

No refund within 14 days? Email hello@cdacoliving.com for a status update. Disagree with a deduction? Tell us within 14 days and we'll review it before it's final. If that doesn't work, either party can take it to the NSW Civil and Administrative Tribunal (NCAT).

Charge Schedule

Standard cost-recovery charges if items aren't left clean or undamaged. Supporting invoices available on request. Fair wear and tear is never charged.

These figures come from Annexure 3 of your Occupancy Agreement and are maximums. Where the actual cost is lower, the lower amount is what you're charged. The full schedule, including appliances and pest control, is in the House Rules.

The charges you're most likely to see

ItemCost (AUD)
Room cleaning, where the room isn't left to standard$100
Carpet cleaning$120
Dirty curtains / blinds$120
Fridge space cleaning$100
Room deodorisation$200 – $600
Personal items left behind$150
Lost room key$70
Mattress protector$50
Mattress$300
The full Charge Schedule

Furnishings, appliances, building damage and pest control are all listed in the House Rules, and that is the version we keep up to date. Annexure 3 of your signed agreement is the authority; if anything differs, your agreement prevails.

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